Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with over 20 years of experience, located in Wenzhou, Zhejiang. We own independent R&D teams, complete production workshops and standardized quality inspection systems. Factory video inspection and on-site visit are sincerely welcome.

Our 3500㎡ production base is equipped with 15 fully automatic production lines, with monthly output up to 150,000 units to guarantee punctual delivery of bulk orders.

Please contact our sales manager to get the latest certification documents.

Yes. We supply one-stop customized services including logo silk printing, custom packaging and product structure adjustment. Please send us your design drafts in AI or PDF format.

Standard MOQ is 1000 units. We support small trial orders for new customers to test local markets.

In-stock samples can be sent out within 2 working days; customized samples take 7-15 days. Sample fees will be fully refunded once your bulk order reaches the stipulated quantity.

Our products comply with global mainstream standards and are certified with CE, RoHS, EMC and FCC, ensuring smooth customs clearance in overseas markets.

We follow a rigorous four-step quality control system:
Incoming raw material inspection
In-process random sampling inspection
Full inspection before packing
Final random inspection before shipment

We accept T/T, L/C and PayPal. The common payment term is 30% deposit in advance and 70% balance against copy of Bill of Lading.

Normally 20-30 days after deposit confirmation and sample approval, which is subject to actual order quantity and production schedule.

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